Check The Knowledge Base
Need Help? First, Check the Frequently Asked Questions
To see if anyone else has asked your question and to find the answer, visit the:
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Ask For Help
If You Can't Find Your Answer, Open A New Ticket
If you can't find the answer to your question, you can contact me directly.
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Include the name of the course and your username and course account e-mail with any questions about courses you're currently taking or from which you've graduated.
Include your PayPal email with any questions about payment issues. Or, if you used a credit card, let me know that. |
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Check Existing Ticket Status
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Help Desk Responses:
I answer all help tickets myself. I check the helpdesk twice a day Monday through Friday, and take off Saturday and Sunday.
I will respond to your ticket as quickly as possible. If you have a problem over the weekend, please be patient. I'll get to you first thing Monday morning.

Holly Lisle |